|Session Title||Session Description||Presenter(s)|
|Welcome/Intro||UASFAA Leadership will kick off the conference!||Kris Shields (Western Governors University)
Caroline Bitter (Salt Lake Community College)
|NASFAA CARES Act Update||The ongoing pandemic, the CARES Act, and corresponding federal guidance have had a profound impact on aid administration in 2020. UASFAA is honored to welcome Megan Coval, Vice President of NASFAA, to speak about the impact of COVID on Financial Aid and higher education, COVID relief provisions, and the future of Financial Aid.||Megan Coval (NASFAA)|
|Professional Judgement Panel||Professional Judgment refers to the authority of a school's financial aid administrator to make adjustments to the data elements on the FAFSA and to override a student's dependency status. As a result of the ongoing pandemic, many schools have experienced an influx of Professional Judgement requests from students. In this session, panelists from four different schools will share their experience, policies, and procedures related to Professional Judgement. Come prepared to ask questions and learn from each other!||Kim Gordon (Nightingale College)
Brandee Jacobsen (Salt Lake Community College)
Amanda Burton (Utah Valley University)
Kris Shields (Western Governors University)
|How to Use Communications to Drive Student Engagement||Communicating effectively with students requires first getting their attention—but that’s exceedingly more and more difficult. Emails to your students are likely landing with only a 17% open rate, according to industry statistics. A consistent message paired with a multi-channel approach can help. 80% today’s students watched a video from their college during their college search. Is your office exploring digital ways to make communications stick beyond the simple email campaign?
Join us to learn the channels that drive student engagement at the right moment in the financial aid lifecycle, and how personalized and highly relevant communications are more effective. Work through a sample scenario where we discuss your award letter communication process and map tactics across channels to drive success. Leave with immediately implementable tips you can use to optimize your communications through automation and analytics to drive results.
|Vince Vaughn (CampusLogic)|
|The Care and Feeding of Your Career||Who is responsible for your career? Where do you begin to assess what you want and need? What should you do now? Is it time to make a move? How do you go about moving on? Do you need to network? Join us for this informative session to learn how to take stock of your career and make a plan to take it to the next level.||Kat Delgrosso (College Ave)|
|Managing Remote Teams||Adapt to the change of working through virtual walls using knowledge and best practices.||Crystal
DeLong (Citizens Bank)
Patti Kohler (Western Governors University)